Welcome to The Royal Body Co., your ultimate destination for premium skincare products. We strive to provide you with an exceptional shopping experience while ensuring the utmost transparency and protection for both our customers and our company. To achieve this, we have established the following comprehensive online store policy:

Shipping and Delivery

• We offer shipping services domestically and internationally.
• All orders are processed within 1-3 business days. Please allow an additional 1-2 days during holidays and busy seasons.
• Delivery times may vary depending on your location and the shipping method chosen. Typically, orders within the domestic region are delivered within 3-5 business days, while international orders may take longer.
• We ship from Houston, Texas, USA.
• Please note that unforeseen circumstances such as customs delays or weather conditions may affect delivery times.
• We will provide you with a tracking number once your order has been shipped.

Shipping Delay Troubleshooting

• In case of any delays or issues with your delivery, please contact our customer support team for assistance. You can contact us by filling out the contact form on our website or by sending an email to support@theroyalbodyco.com. We strive to respond to all inquiries within 24 hours.

Orders

Cancellations

• We aim to process orders quickly to ensure timely delivery. Therefore, modifications or cancellations may not be possible once an order is placed. However, please reach out to our customer support team, and we will do our best to assist you. If you contact us with the processing window (before your item has been shipped), there's a better chance we can make adjustments for you.

Product Information

• We strive to provide accurate and detailed product descriptions, including ingredients, usage instructions, and any allergen information. However, we cannot guarantee that all information provided is entirely error-free. If you have any specific questions or concerns about our products, please reach out to our customer support team for clarification before making a purchase.

Changes to the Online Store Policy

• The Royal Body Co. reserves the right to update and modify this online store policy at any time.
• Any changes will be effective immediately upon posting on our website.
• We encourage you to review this policy periodically to stay informed about any updates.

Closing

By shopping with The Royal Body Co., you acknowledge and agree to the terms outlined in this online store policy. We are committed to providing you with the best skincare products and service possible, and we appreciate your trust in us. If you have any further questions or need assistance, please don't hesitate to contact our customer support team. Happy shopping!